Shipping Policy

Thank you for shopping at Hia Pet.

Order Processing

Orders are typically processed within 1–3 business days after payment is confirmed.

Orders placed on weekends or holidays will be processed on the next business day.

Shipping Time

Estimated delivery times vary depending on location:

United States:
5–10 business days

Please note that delivery times are estimates and may vary due to weather conditions, carrier delays, or peak seasons.

Shipping Fees

Shipping costs will be calculated and displayed at checkout.

We occasionally offer free shipping promotions on selected products or orders.

Order Tracking

Once your order has shipped, you will receive a shipping confirmation email with a tracking number.

Incorrect Address

Please make sure your shipping address is correct when placing your order.
We are not responsible for orders shipped to incorrectly provided addresses.